Client Background
KEYORBIT REALTORS PVT LTD is a real estate company that helps people buy, sell, and rent properties.
They have real estate agents, property managers, and support staff working across different locations to serve clients.
As the company grew and handled more properties, they needed a better way to track their agents’ field visits, manage property showings, and make sure all client meetings were properly recorded.
Project Type
Field Work Management and Client Tracking for Real Estate Operations
The project involved setting up Workstatus to help KEYORBIT track agent activities, manage property visits, and improve client service across their real estate business.
Key Challenges
As the real estate business expanded, managing field agents became harder. The company faced several problems:
- Hard to track where agents were during property visits
- No clear record of client meetings and property showings
- Difficult to manage agent schedules and territories
- Trouble knowing which properties got the most attention
- Agents missing appointments or being late to showings
- No way to measure agent performance and sales activity
These problems made it harder to provide good service to clients and manage the sales team effectively.
Our Approach
We helped KEYORBIT setup Workstatus step by step to solve their field management problems. Our plan included:
- Started with a team of 15 real estate agents to test everything
- Set up easy dashboards for agents, managers, and admin staff
- Connected Workstatus with their existing property management system
- Set up selfie-based attendance system for property visits and client meetings
- Trained all staff on how to track field visits and client interactions
- Made sure the system protected client privacy and data
- Created custom reports for sales performance and territory management
Results Achieved
After using Workstatus, KEYORBIT saw big improvements in their field operations:
- 60% Improvement in Client Service
- 45% Reduction in Response Time
- 50% Increase in Territory Coverage