Client Background
2Coms is a professional services company that provides consulting, project management, and business solutions to various clients.
They have project managers,consultants,and support staff working on multiple client projects at the same time.
As 2Coms grew and took on more clients, they needed a better way to track project hours, manage consultant workloads, and make sure all client work was properly documented for billing.
Project Type
Project Time Tracking and Resource Management for Professional Services
The project involved setting up Workstatus to help 2Coms track consultant hours, manage multiple projects, and improve client billing across their professional services.
Key Challenges
As the consulting firm expanded, managing projects and resources became more complex. The company faced several problems:
- Hard to track time spent on different client projects
- Consultants working on too many projects at once
- Difficult to see which projects were over budget
- Trouble creating accurate invoices for clients
- No clear way to balance consultant workloads
- Missing project deadlines due to poor time management
These problems made it harder to deliver quality service to clients and maintain profitable projects.
Is Project Management Becoming Bottleneck?
Let Workstatus take charge of client projects for timely delivery and payment.
Our Approach
We helped 2Coms set up Workstatus step by step to solve their project management problems. Our plan included:
- Started with a team of 20 consultants to test the system
- Set up easy dashboards for consultants, project managers, and admin staff
- Integrated Workstatus to their existing project management tools
- Set up selfie-based attendance system for client sites and remote work
- Trained all staff on how to track time for different projects
- Made sure the system protected client confidentiality
- Created custom reports for project profitability and resource planning
Results Achieved
After using Workstatus, 2Coms saw big improvements in their project management:
- 40% Better Resource Planning
- 67% Faster Project Delivery
- 100% Client Transparency
Client Testimonial
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