Frequently asked questions

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1. What is Workstatus?

Workstatus is a comprehensive, cloud-based workforce management solution that enables businesses to optimize employee productivity. Our Key features include

Workstatus enables managers to see what employees are working on in real-time, track their progress on specific tasks, and identify improvement areas.

Productivity tracking is helpful for individuals who want to be more mindful of how they spend their time and want to find ways to optimize their productivity. Get detailed insights into how much time employees spend on different tasks and how they can improve their efficiency at work.

GPS tracking helps managers ensure employees stay and work from the designated work space. At the same time, geofencing lets employers automatically mark employees’ attendance once they enter or leave the geofenced location.

Project Budgeting offers powerful customization options. You can tailor the software to fit the specific needs of your projects, ensuring that you always have the information you need at your fingertips to make the execution of your projects smooth.

Detailed reports help managers track the progress of projects and make better decisions about how to allocate resources. They can also help identify potential problems early on to take corrective action before it’s too late.

Online invoicing software can help businesses streamline their billing and invoicing process, making it easier for customers to understand and pay their bills. It can lead to increased customer satisfaction levels and improved business profits.

Workstatus is the perfect solution for businesses of all sizes looking to improve their productivity and streamline their work.

2. Does Workstatus record my screen, my voice, or my video?

Workstatus does not record your screen or capture video footage of you working. It does take periodic screenshots of your active screen, as it is occurring in order to provide a time-stamped record of your work for later reference. It is helpful for tracking how much time you spend on certain tasks and gives a visual representation of how you work.

It helps you easily track a project’s progress, share your work with a colleague, or review past work. Managers or team leaders can also view such screenshots to see how their employees are performing and whether they are meeting deadlines.

The tool is helpful for anyone who needs to monitor time spent on projects, including freelancers, remote workers, and even full-time employees.

3. Can Workstatus track the IP address of its users?

No, Workstatus cannot track the IP address of its users. The privacy of our users is essential to us, and we take measures to protect their information.

Workstatus is a secure platform that protects the privacy of its users. We do not collect or store any personally identifiable information about our users. We don’t track the IP address of our users. Only authorized employees can have access to user data to support the service. We use industry-standard security measures to protect user data.

We are committed to protecting the privacy of our users, and we will continue to take measures to protect their information.

4. Does Workstatus work 24/7 with or without the internet?

Workstatus is online software that allows users to manage their work hours and time off. Timer, once started, can be used with or without the internet.

Workstatus is designed to work continuously and 24/7. You will just need internet access to turn it on. After that, if you are working offline, Workstatus will continue to track your time and sync with the server when you reconnect to the internet. The software can be accessed from any computer or mobile device.

Whether you’re working in an offline environment or running into connection issues, Workstatus will keep track of your tasks and progress so you can stay productive.

Always online or always offline, Workstatus works for you with complete transparency.

5. Is it legal to use Workstatus?

Yes, it is completely legal to use Workstatus.

Workstatus is a secure, cloud-based platform that helps businesses of all sizes manage their workforce more effectively. It enables managers to track employee hours and productivity levels and to monitor employee operations on the system.

Workstatus is fully compliant with laws in all countries where it operates and has extensive features to help organizations manage their workforce effectively.

Workstatus is 100% legal to use and is used by businesses worldwide.

Some of the features of Workstatus include:
Workforce Management: Track employee hours worked, break durations, and more.
Productivity Tracking: Monitor employee productivity and see which employees are slacking off.

Employee Monitoring: See what websites employees visit and what apps they use while working.

Workstatus provides a secure platform for employers to manage their teams better and more productively.

6. Can Workstatus be used without letting the employees know about it?

Not really. Workstatus is an app that allows employers to see how efficiently their employees are working. It does this by tracking employee activity on their computers. Workstatus is a tool that is meant to help managers and employees improve productivity in the workplace.

It is not meant to be used as a way to spy on employees or track their movements. Instead, it is intended to help employees better plan their tasks to deliver more productive results.

Workstatus is a platform that allows employees to see how their work contributes to the company’s overall goals and gives employers an understanding of how the tasks impact business growth.

Apart, Workstatus respects the privacy of each individual.

7. Can Workstatus be integrated with in-house software?

Yes, Workstatus can be integrated with in-house software. In fact, there are several ways to integrate the two systems.

For example, you could use Workstatus to track employee time and attendance and then import that data into your in-house system. You could also use Workstatus to manage projects and tasks and export that data into your in-house system.

This would allow businesses to manage employee work status and accruals within their existing software platforms. Such integration would streamline business operations and make it easier for businesses to track employee productivity.

Employees would also be able to view their work status and accruals via the in-house software, providing greater transparency into operations.

8. Can I use Workstatus for Free?

Yes, you can use Workstatus’ fully featured version for free.

Start Free Trial – No credit card required

Workstatus is the best way to manage your productivity. We offer a free trial, so you can try out all of our features and see how they can help you streamline your workflow.

Workstatus helps you streamline your workflow and improve your productivity. With our intuitive interface and customizable features, Workstatus can be tailored to meet the specific needs of your business so that you can get more done in less time.

After a free trial, if you choose not to upgrade, simply cancel at any time with no strings attached.

If, for any reason, it doesn’t work out for you during your free trial period, we won’t charge a penny.

9. What happens if I cancel my annual plan in the middle of the tenure?

No matter what your reason is for canceling your Workstatus annual plan, you are always allowed to cancel at any time and for any reason. There will be no penalty or impact on your account.

If you cancel your Workstatus annual plan in the middle of its tenure, you will be charged a prorated amount for the months of service used. For example, if you cancel after six months of using the service, you will be charged for those six months.

If you cancel your Workstatus annual plan in the middle of the tenure, you will be automatically unsubscribed from all future billing. However, you will still have access to the features and benefits of your Workstatus account until the end of the current billing cycle. After that, your account will be downgraded to a free plan.

10. Do you offer money back in case I do not want to use it after using it for 20-25 days?

The answer is yes!

If you don’t use Workstatus for 60 days and decide to surrender your membership, you will receive a full refund. The reason why workstatus offers this policy is because we want to make sure that our customers are satisfied with our product and that they’re using it regularly.

We believe that if our customers aren’t using our product, then we’re not doing our job properly. That’s why we offer this money-back guarantee – so that you can be sure that you’re getting the most out of Workstatus.

To get a refund, simply contact our customer support team through e-mail and let them know that you’re not satisfied with your purchase. They’ll take care of everything for you and resolve your query in no time.

11. How Workstatus ensures data security?

These certifications assure clients that Workstatus has the expertise to handle their data center needs effectively and securely.

Some common data center certifications of Workstatus include:

  • ISO 9001 Quality management
  • ISO 14001 Environmental management
  • ISO 22301 Security and resilience
  • ISO 27001 Information security management
  • ISO 50001 Energy management
  • SOC 2 Type II Data Security and Privacy
  • PCI-DSS Information security

12. What are the company certifications of Workstatus?

The company certifications of Workstatus include:

  • ISO 27001 Information security management
  • ISO 9001:2015 Quality Management System

These certifications demonstrate our commitment to data security and delivering high-quality services to our clients.

13. How does Workstatus address privacy concerns?

Protecting employee privacy is one of Workstatus’ core principles. Employees have complete control over when they want to track time, and they receive notifications when time tracking starts and when Workstatus takes screenshots.

Furthermore, employees have full access to their tracked data. If there is any accidental tracking of non-work-related tasks, employees can delete the data, including screenshots, directly from their activity dashboard without requiring admin permissions.

Transparency, access, and control over personal data are fundamental values at Workstatus. To learn more about how tracking works with Workstatus, we invite you to explore our detailed documentation.

Employee monitoring laws in India:

In India, employee monitoring is generally allowed, but it is important to comply with applicable laws and regulations. Employers should ensure they have a clear monitoring policy in place and obtain consent from employees. Employees should have access to their collected data, and monitoring should be done for appropriate purposes.

Employee monitoring laws in the Middle East:

Employee monitoring laws in the Middle East can vary by country. It is important for employers to familiarize themselves with local labor laws and regulations. Generally, employers should establish clear monitoring policies, obtain employee consent, and ensure that monitoring is done for appropriate purposes. Employees should have access to their collected data.

Employee monitoring laws in the United States

Employee monitoring is generally legal in the United States, but it requires employee consent. The Electronic Communications Privacy Act of 1986 cover monitoring in the workplace under 18 U.S. Code § 2511:

“(iv) such use or endeavor to use (A) takes place on the premises of any business or other commercial establishment, the operations of which affect interstate or foreign commerce; or (B) obtains or is for the purpose of obtaining information relating to the operations of any business or other commercial establishment the operations of which affect interstate or foreign commerce.”

While federal laws do not require businesses to obtain permission to monitor employees, the specific regulations depend on the state in which you operate.

For example, in New York, businesses are required to provide written notice to employees upon hiring and annually stating that monitoring will take place (NY A1920A). The method of monitoring should also be clearly specified.

Workstatus does not violate any laws in this scenario or in other states with similar guidelines to New York. Only team members have control over when they track their work, and they must provide consent and grant permissions when downloading the app.

However, we advise consulting with legal counsel for any specific questions or concerns you may have.

Monitoring laws in the European Union (EU)

Monitoring laws in the EU are primarily governed by the General Data Protection Regulation (GDPR). Monitoring is permitted as long as employee consent is obtained and users have full access to their data. Workstatus never tracks activity without your knowledge, and you have complete control over your data. To learn more, please refer to our GDPR compliance details.

Monitoring laws in Canada

In Canada, businesses are allowed to record their employees’ work as long as they establish a clear monitoring policy and obtain consent. Employees have the right to refuse to monitor and should have full access to their collected data, including tracked time, screenshots, and activity reports. According to section 5(3) of the Personal Information Protection and Electronic Documents Act (PIPEDA):

“An organization may collect, use or disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances.”

Workstatus complies with all applicable laws and guidelines in this regard.

14. Best practices for employee monitoring

Employee monitoring laws vary in each country, but it is crucial to ensure that your employees are fully informed about why, how, and when their data is being tracked. It is recommended to have employees review and sign a written consent form before proceeding.

Here are some best practices to consider:

1. Establish a policy: Create clear guidelines

For employee monitoring, including specifying allowed devices and software and outlining the data that will be monitored.

2. Transparency and communication: Clearly communicate the purpose behind monitoring, what you aim to achieve, and if the tracked data will impact performance reviews.

3. Stay within the agreed scope: If you have agreed not to track screens or keyboard activity, an honor that agreement without exceptions, even if you have the technical capability to do so.

TL;DR: Obtain written consent from all team members before monitoring their devices, even if the devices are provided by the company. It’s important to note that written consent should not be a factor in hiring or keeping someone on your team. Be transparent and flexible while ensuring clear communication and expectations.

Disclaimer: The information provided here is not legal advice. Please refer to specific state or country policies or consult legal counsel for professional guidance.

15. Is Workstatus GDPR compliant?

Yes, Workstatus is GDPR compliant. The GDPR requires businesses to obtain consent before collecting personal data. Workstatus only tracks data when the app is actively running, and you have control over its usage. Users can access, delete, or export the data collected by Workstatus. To learn more or request your data, please refer to our GDPR compliance details.

16. Is Workstatus SOC 2 compliant?

Yes, Workstatus is SOC 2 Type 2 compliant. We have implemented robust measures to protect data against unauthorized access, with a particular focus on safeguarding customer information. Our team members undergo security training programs and are equipped with the necessary tools to maintain the highest security standards.

Operating systems supported by Workstatus

Workstatus supports iOS, Android, macOs, Windows, Linux, Browser extensions, and Chromebook.

17. Does Workstatus offer mobile apps?

Yes, Workstatus has dedicated apps for iOS and Android. Workstatus’ GPS location tracking and geofencing capabilities are available exclusively on our mobile apps.


Workstatus for All Devices

Our lightweight app allows you and your team to track time, no matter where you are. With GPS tracking and geofences, anyone can clock in automatically when they enter a job site or get reminders based on location.

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