Optimize BPO & KPO Operations with Call center Workforce Management Software

Optimize your BPO & KPO processes to improve productivity, streamline remote management, and ensure seamless client collaboration.

Start Free Trial No credit card required
OR
Available for:
star
star
star
star
star
Attract Clients

Drive Client Success Through Quality And Continuous Improvement

ra-icon02

Strong Client Relationships

Clients can get visibility into your operations, whether your teams are co-located or working remotely. This helps clients feel confident in your ability to deliver up to their expectations.

trello-icon04

Deliver Quality

Access accurate productivity data to eliminate inefficiencies, manage costs, and help maintain quality and meet SLAs.

wpat-icon02

Valuable Work Insights

Work insights lead to higher engagement, reduced churn, improved performance, and better client results.

Productivity Management

Ensure Smooth Operations With Detailed Productivity Insights

Enhance your BPO & KPO operations with data-driven insights that empower you to make informed decisions.

bpo-01 bpo-02 bpo-03 bpo-033

Employee Performance Metrics

Evaluate individual performance based on key metrics, helping you identify top performers and areas for improvement.

bpo-01

Project Profitability Analysis

Analyze project costs, revenue, and margins to make strategic decisions that maximize profitability.

bpo-02

Resource Utilization

Ensure optimal resource allocation by identifying underutilized team members and redistributing workloads.

bpo-03

Client-Facing Reports

Share detailed reports with clients to showcase progress, enhancing transparency and client trust.

bpo-033
Start Free Trial No credit card required
OR
Achieve Together

Get Real-Time Visibility Into BPO & KPO Work Processes

Fuel your team's success and nurture a collaborative spirit with our cutting-edge platform for streamlined teamwork.

Intuitive-UI bpo-05

Intuitive UI

Our AI-powered interface ensures a user-friendly experience, making collaboration effortless and intuitive.

  • User-friendly widgets
  • Simplified navigation
Intuitive-UI

Progress Tracking

Monitor individual and team progress in real-time, identifying areas of success and opportunities for growth.

  • Milestone visualization
  • Real-time updates
bpo-05
Start Free Trial No credit card required
OR
Everything in one place

Boost Profitability With Automated Financial Analysis & Budgeting

Manage your finances and allocate resources to strengthen your business’s ROI.

bpo-06 bpo-07 bpo-08

Expense Tracking

Keep a detailed record of expenses and track spending against budgets to maintain financial discipline.

bpo-06

Revenue Monitoring

Analyze revenue streams and identify growth opportunities to optimize your business’s financial health.

bpo-07

Real-time Notifications

Receive instant updates on critical developments, ensuring timely responses and informed decisions.

bpo-08
Start Free Trial No credit card required
OR
Automated Reporting

Build Client Trust With Transparent Reporting & Insights

Foster trust and transparency among your stakeholders, enabling clear reporting and open communication.

bpo-09 bpo-10 bpo-11

Client Reporting

Deliver comprehensive reports showcasing project progress, milestones, and critical performance metrics.

  • Visual data representation
  • Productivity charts
bpo-09

KPI Monitoring

Monitor the key performance indicators that align with your business objectives, helping you stay on track.

  • Comparative analysis
  • Performance alerts
bpo-10

Industry Comparisons

Compare your key performance indicators against industry averages to identify areas for improvement.

  • Performance gap analysis
  • Benchmark against competitors
bpo-11
Start Free Trial No credit card required
OR
One for all

Get Accurate Attendance Data For BPO & KPO Teams

bpo-12

Accurate Clock-In/Out

Employees can automatically clock in and out to accurately track and calculate hours worked.

Time-Off Management

Employees can easily request time off. Approved requests are instantly updated, so you don’t have to worry about schedule changes.

Download Reports

View reports on the Workstatus dashboard to check employee attendance, activity, work hours, and more.

As Simple As 1-2-3

How does the Workstatus reporting app work?

get-paid

Step 1

Get started with Workstatus and track time effortlessly as an individual or team member. Select from Windows, Mac, Linux, Android, or iOS platforms, or explore the browser extension & Chromebook for seamless time tracking.

Step 2

Gain valuable insights from reports to enhance the work habits of teams. Analyze time-tracking data, screenshots, and website and app usage to identify efficiency levels.

Step 3

Leverage Workstatus report data to optimize workloads by assigning the dedicated tasks to the right team members.

Anytime-Anywhere

Workstatus for All Devices

Our lightweight app allows you and your team to track time, no matter where you are. With GPS tracking and geofences, anyone can clock in automatically when they enter a job site or get reminders based on location.

google play google play google play google play google play

Workstatus account required to use apps

TESTIMONIALS

Why Accountants Prefer Workstatus™ For Time Tracking?

“Workstatus is the best attendance management software for bpo to keep track of your records and invoice your customers. The accounting time and billing software has a fresh design, keeps your records safe and is very simple to use. I would strongly recommend Workstatus to anyone seeking a simple method to manage their billing and accountants. ”

avatar[1]

Jack Mcleod

“ I'm so glad that you've made my life so easy. The simplicity of your invoice system makes invoicing and payment tracking a breeze, and also, my clients appreciate the professional-looking bills that Workstatus provides. Thank you for such excellent assistance, Workstatus!”

avatar

Robert Grey

“ As a Sr accountant, I've tried several invoicing software packages, and by far the best one I've found is Workstatus. It has all the features that one needs in an invoicing package, and it keeps me organized and on top of my client's billing needs. Plus, it looks great both to my clients and to me. All in all, this is fantastic software for any entrepreneur like me looking to get organized with the time tracking and invoicing process. ”

avatar

Thomas Smith

GET ANSWERS FOR

Frequently Asked Questions

How can Workstatus benefit BPO & KPO operations?

Workstatus optimizes BPO & KPO workflows by providing real-time insights into task assignments, resource allocation, and team performance. It enhances efficiency, facilitates collaboration, and enables data-driven decision-making.

What features does Workstatus offer for BPO & KPO management?

Workstatus offers real-time task tracking, intelligent task assignment, performance analytics, seamless communication tools, and integrations with CRM and project management software for BPO.

How does Workstatus ensure accurate task assignment in BPO & KPO?

Workstatus uses intelligent algorithms to match tasks with the most suitable team members based on skills and availability. It ensures efficient task distribution and optimal resource utilization.

How can Workstatus enhance team performance analysis?

Workstatus provides productivity tracking, enabling BPO & KPO managers to analyze individual and team performance, identify trends, and make informed decisions for continuous improvement.

Don’t Wait

Start Your Workstatus Journey Today!

Get detailed and clean activity reports of your team

Book A Demo Get queries answered from experts
Start Free Trial No credit card required
Talk to Sales Let's connect for a quick call