Table of Contents
Meet Practo Pulse: Asia’s Healthcare Giant
Practo Pulse connects over 30 million patients with healthcare providers across 15+ countries.
As one of Asia’s fastest-growing digital healthcare platforms, they’re on a mission to make quality healthcare accessible to everyone, everywhere.
With 500+ doctors, nurses, and support staff working across multiple time zones, Practo has built an incredible reputation for innovation and patient care.
Their platform processes millions of appointments and maintains a network of 10,000+ verified healthcare providers.
But rapid growth brought unexpected challenges that threatened everything they’d built.
The Problem: Chaos Behind the Success
Managing 500+ healthcare professionals across multiple locations became a nightmare. Practo’s internal team was drowning in operational inefficiencies:
The Breaking Points
- Zero visibility into remote staff performance
- Manual scheduling disasters causing understaffing and burnout
- 18% of work hours were completely unproductive
- Patient wait times averaging 45+ minutes
- Legal compliance risks from improper break tracking
- Administrative costs spiraling out of control
The Wake-Up Call: Patient complaints increased by 23%, and staff turnover hit an all-time high.
How Workstatus Helped Practo Pulse Move Faster and Smarter
Practo Pulse was finding it hard to manage teams and keep work on track. Tasks were getting delayed, and it was tough to see how time was being spent.
Workstatus helped them work faster, stay organized, and get more done with less effort.
Smart Solutions Delivered
✅ AI-Powered Time Tracking
- Real-time monitoring of apps, websites, and productivity patterns
- Instant insights into active vs. idle time across all teams
✅ GPS + Selfie Attendance
- Perfect for field staff and remote healthcare workers
- Eliminated time theft and buddy punching instantly
✅ Intelligent Shift Planning
- Auto-schedules based on patient demand patterns
- Matches staffing levels to peak/off-peak hours
✅ Compliance Automation
- Tracks breaks, overtime, and regulatory requirements
- Prevents violations before they happen
✅ Live Performance Dashboards
- Managers get real-time productivity scores
- Custom reports for coaching and performance reviews
The Results: Transformation in 90 Days
See progress in action-clear metrics, faster improvement, proven impact.
Impressive Metrics That Matter
|
Key Performance Indicator |
Improvement |
|
Employee Productivity |
+35% increase |
|
Scheduling Efficiency |
+40% improvement |
|
Operational Costs |
-18% reduction |
|
Wait Times |
-30% decrease |
|
Compliance Accuracy |
100% achieved |
| Admin Workload |
-40% reduction |
Beyond the Numbers
After using Workstatus, Practo saw big improvements in how they managed their healthcare teams:
- Increase in Staff Satisfaction by 28% thanks to fair scheduling
- 25% Improvement in Response Time across all departments
- Zero compliance violations in the first quarter
Client Testimonial
Want to Track Output Without Overloading Managers?
See how our platform automates performance reporting and goal tracking.
