Table of Contents
Let’s embark on a journey to find the best field service scheduling software that fits your requirements!
The field service management software industry is changing rapidly. It’s getting more competitive and exciting with all the new products entering the space. It aids in managing the day-to-day operations of a company providing field services.
This software makes it easy to monitor field operations and better manage customer satisfaction.
To assist you in making a better decision regarding which tool to select for your organization, we’ve put together this list of nine trending and best field service management software for 2023.
But, before that, there is more to know about this flourishing software industry.
Let’s dive in-
What is Field Service Management Software?
Field service management tools are used by companies that need to manage their field service teams. It allows them to easily monitor where each employee is located, what they’re working on, and how long it will take them to complete the job. It helps ensure that customers always get the highest level of service possible.
It also provides analytics about how much time each worker spends on different jobs so that supervisors can ensure the satisfactory productivity levels of their team.
Follow-up question: Are there any chances of these tools collapsing in the future?
Read the next section to know the answer-
The Future Looks Promising!
The field service time tracking software market will be booming with innovations and products to help companies manage their field workforce more effectively than ever.
The report, “Field Service Management (FSM) Market, 2021-2028,” released by Fortune Business Insights™, stated that the market size of field service management was USD 2.87 billion in 2020.
The market is expected to expand from USD 3.24 billion in 2021 to USD 8.06 billion by 2028 at a CAGR of 13.9% during 2021-2028.
Well! Facts and figures never lie, so end all your worries regarding its future and invest in the best field service management software to streamline your mobile workforce.
Read on to find the trending field service management tools for 2023-
7 Trending Field Service Management Software
Workstatus is an ideal tool to manage field workers to increase efficiency and save time and money. It allows you to manage your field workers in real time, so you always know where they are and what they’re doing. It automates time-consuming manual tasks like employee scheduling, attendance tracking, invoice management, and more so you can focus on more important things like growing your business. And it’s easy to use whether you’re tech-savvy or not, so anyone on your team can use it without any training or help from IT.
Furthermore, Workstatus lets you collaborate easily with other field workers through its intuitive interface; no matter where they are located or what device they’re using (phone, tablet, laptop), everyone can see the same information in real-time, so that no data get lost or missed because someone didn’t get the latest update fast enough!
We know that every business is different—which is why we offer a free trial so you can see for yourself how Workstatus can help make your life easier!
- Transportation management
- GPS location tracker
- No buddy punching
- Geofence locations to monitor field workers
- Face recognition attendance system
- Download time reports in seconds
- Free Trial: Yes, 7-days
- Free Forever Package: $0 forever
- Starter Package: $4.99 /user/month
- Scale Package: $9.99 /user/month
- Enterprise Package: $18 /user/month
Are you now ready to get started?
Wrike provides online project management software which makes it possible for you to view and manage all of your tasks at once. This customizable system saves you a lot of time because there is no longer any need for email communication.
Wrike offers Gantt charts, time tracking, Kanban boards, and more to help you create a productive team that pleases your customer.
- Good collaboration tool
- Customized reports
- Better project management
- Price: $9.80/user/month
- Free Trial: Yes, 14-day
- Free Plan: Yes
Upkeep is designed to take care of your business needs. It helps you manage work orders and assets more efficiently. Plus, it gathers valuable data so problems can be solved quickly and efficiently.
UpKeep is an innovative app created specifically for field workers who need easy access to information while completing their tasks.
- Inventory management
- Calendar integration
- Easy to manage operations
- Price: Starts at $45/user/month
- Free Trial: Yes, 7-day
- Free Plan: Yes
Fluix is the best field crew scheduling software that automates and digitizes your company’s documents. As a result, this boosts productivity, reduces human error, and allows you access on mobile devices or any internet browser. Fluix is an all-inclusive program with many different features that make it easy for anyone in any profession to use.
- Easy to analyze data
- Fill reports offline and online
- Good customer support
- Price: Starting from $20/user/month
- Free Trial: Yes, 14-day
- Free Plan: No
OptimoRoute is the best field service scheduling software to assist delivery drivers and technicians in the service industry. It optimizes schedules and routes that improve efficiency by up to 25% due to more deliveries being completed in less time.
- Built-in GPS
- Track deliveries
- Available on mobile devices
- Price: Starts at 17.50/driver/month for 250 orders
- Free Trial: 30-day
- Free Plan: No
Synchroteam is one of the best field service management tools that simplify complex day-to-day operations along with cutting down costs. This cloud-based software is available for iPhone and Android devices, is easy to afford, and can be customized to meet specific needs. Synchroteam can integrate with Zoho applications or Quickbooks.
- Task management
- Map view
- Price: Starts from $22/user/month
- Free Trial: Yes, 14-day
- Free Plan: One free admin plan
Fieldmotion is a cloud-based software that you can use to communicate effectively and make decisions in real time. It also allows you to manage your workloads, schedule appointments efficiently, and monitor how much time you spend on different daily tasks.
- Customizable reporting
- Employee scheduling
- Time clock
- Price: £30/per license (Based on a 36-month plan)
- Free Trial: No
- Free Plan: No
Factors To Consider Before Investing In Any Field Service Management Software!
There are many good reasons to invest in field service software tools, but before you take the plunge into buying, you must consider all your options.
There are plenty of factors to consider before purchasing any software, and these 4 are the most important ones to consider as you move forward with your decision-making process.
Ask any business owner, and you will know that the most crucial aspect of running a successful operation is reducing costs. After all, it’s one of the most basic business rules: bring in more money than you spend.
Field service scheduling software is no different. To maximize your return on investment (ROI), you need to carefully consider the cost of the software and the associated costs of implementation and training.
Furthermore, you’ll want to consider the potential savings that field service scheduling software can provide. For example, many solutions include GPS tracking and real-time job scheduling features that can help you optimize your workforce and reduce fuel costs.
2. User Interface (UI)
Investing in the best field service management software is a big decision. There are a lot of factors to consider, from the features you need to the price you’re willing to pay. One crucial factor often overlooked is the user interface (UI).
A good UI can make a big difference in how easy and enjoyable it is to use the software. Here are some key points that contribute to a good UI-
- The more intuitive and streamlined the design, the easier it will be for users to get what they want without having to go through complicated steps or instructions
- If a field crew scheduling software isn’t intuitive, users won’t know what they’re doing without consulting experts or reading instruction manuals
- Making tasks quicker and easier saves time that could otherwise be wasted in figuring out how to do something by going through all the different menus available
- If a field service time tracking software is too complicated, people may not use it at all or may stop using it after an initial trial period
So, check these features if you want software with a great UI.
3. Customization Capabilities
One of the most important factors you should consider when choosing a field service management tool is its customization capabilities. After all, no two businesses are alike, so you’ll want a system that can be tailored to your specific needs.
Look for a platform that offers a variety of customization options, including the ability to create custom fields, workflows, and reports.
4. Training & Support
Anytime you’re introducing new software to your business, it’s important to consider training and support. How will you and your team learn how to use the latest software? Is there a cost for training? What kind of support does the company offer? Is it 24/7? Do they have a live chat available? You’ll want to ensure you’re satisfied with the answers to these questions before investing in any new software.
Today, customers want instant responses and do not want to wait for long, outdated methods costing your company time and money. Operations must be streamlined, or you will lose potential clients to other businesses growing with new technological advances.
That’s why we have compiled a list of the best field service time tracking tools that offer great features, excellent customer service, and are easy to use.
If you’re looking for a solution to help your team communicate more effectively and manage their schedules more efficiently, then one of these companies would be a great choice for you!
Thanks for reading!!